Responsible Gaming
Gambling Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun and exciting, it's important to remember that the house always has an advantage. Never gamble with money you can't afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to play online pokies. We are committed to preventing underage gambling and take responsible gaming seriously. All players must verify their age and identity before accessing our platform.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your gambling behaviour?
- Chasing losses by gambling more to win back money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activity from family, friends, or partners
- Neglecting work, study, or personal responsibilities due to gambling
- Experiencing mood swings, anxiety, or irritability related to gambling
- Using gambling as an escape from stress, depression, or other problems
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or control gambling
- Spending more time and money on gambling than intended
- Continuing to gamble despite negative consequences
If you recognise any of these signs, please seek help immediately.
Self-Help Tools
Most responsible online operators offer the following tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive pop-up reminders showing how long you've been playing and how much you've spent
- Time-Out: Take a voluntary break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Exclude yourself from gambling for an extended period (typically 6 months to several years)
We encourage you to use these tools to maintain control over your gambling activities.
Support Organisations & Help Services
If you or someone you know needs help with problem gambling, please reach out to one of these organisations:
New Zealand
- Problem Gambling Foundation: www.pgf.nz | Helpline: 0800 664 262
- Gamblers Anonymous: www.gamblersanonymous.org.nz
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
These organisations provide free, confidential support and can help you access treatment services.
If You Need Help
Please don't struggle alone. Problem gambling is a recognised medical condition, and help is available. If you believe you have a gambling problem, or if someone close to you is affected:
- Contact the Problem Gambling Foundation on 0800 664 262 (free call, 24/7)
- Visit www.pgf.nz for confidential online support
- Speak to your GP or a counsellor
- Use the self-exclusion and control tools available on your gaming account
Recovery is possible, and support services are here to help you.